Capítulo 0009

YIMAROO

I leaned backwards at my swivel chair as I picked up the ringing telephone.

"Hello, this is Maroo. How may I help you?" I immediately spoke. The time is already 2 am. My shift will end at 5 am that's why I'm doing my best not to fall asleep. It's actually my second day of being a call center agent and so far, there's no conflict between me and the callers.

"Hi! Do you have an IG account? Can you follow my account with the username 'instamimi'?. I'll follow back immediately. Thank you!" I didn't have the chance to answer when she hung up. Wtf? Is she on drugs?! Seriously? This call center is for electronic appliances and not for following each other on insta—

"Hi, this is Maroo. How may I help you?" Another caller. I'm waiting for a response but all I hear are silent sobs and cries of a lady.

"Ma'am? Is everything okay—"

"Shut up! This is me! This is real! I'm exactly where I'm supposed to be now!"

"Ma'am—" Before I could reply, she already hung up. Goodness! Can someone tell where do broken hearts go—I mean, where do the callers with sane minds go?

"Hello ma'am? This is...Maroo. What can I do for you?" I answered while yawning. I want to sleep!

"Hello?" I sighed in relief when the caller is not like the former callers anymore. Maybe this one will be a good talk.

"How may I help you, ma'am?"

"Do you wanna build a snowman?" she replied. My brows automatically furrowed upon hearing her answer.

"What are you talking abo—"

"WHAT THE HELL!?" I shouted in frustration. I was hung up for the third time! This is patience draining at the same time irritating! I felt my hands balled into a fist but all of it vanished when I realized something.

I just forgot that I'm not alone in here. I cautiously roamed my eyes around and noticed that most of my workmates are glaring at me. This...is not so good. They didn't do that for a long time though and eventually diverted their attention to what they are doing.

I sighed again and massaged the bridge of my nose. I know someone sensible will call. Yes, that's right! Somewhere out there, somewhere void and vast, I know there's someone...someone who's meant to be with me—

The phone rings.

I stared at it as if my life depends on it. Is this it? Is this the call that I'm waiting for?

I wasted no time and immediately picked up the telephone. "Yes? Hello? Yes! This is Maroo! Uh-huh, you're at the right agent! Of course, of course! What can I do for you? Oh, right! Do y—"

"Can you please let me speak?" I was silenced when his deep, hoarse voice interrupted me.

"S-sure, sir." Goodness! Why am I stuttering? Is it because of embarrassment or what? Ugh, that voice!

"Is Xiamsiung flatscreen TV still available?" a voice from the other line stated. This will be a good talk...for real.

I smiled unconsciously. "Of course sir! All sizes are available, sir...Okay noted. Please state your address for us to deliver it tomorrow."

"I want it to be delivered now," he commanded.

"But sir, our delivery is only available from 7 am to 7 pm. It's still 2:25 am—"

"I SAID I WANT IT TO BE DELIVERED NOW!" I distanced myself from the telephone. Is shouting a requirement? I can't help but to roll my eyes at his order. He wanted it to be delivered this dawn? What does he think of me? A teleporter?

"Sorry sir but the delivery is still not available. Worry not for it will be delivered at your address first thing tomorrow," I insisted. I'm taking back the 'sensible' word I said earlier. He's way worse than the former callers!

"What the heck?! That's not possible! Don't you know who I am?"

"No, sir. We only met at the phonecall so how will I know you?"

"That ends it! That's a very poor performance miss, and because of that, I'll give you 1 out of 5 as an agent!"

The telephone beeped when he put it down. No good! It's just my second day for Pete's sake! He also has the audacity to ask me about his identity? I don't have any idea, obviously! Why would I know him? Goodness! I rolled my eyes and leaned at my chair.

Another call came. Fortunately, we had a good negotiation. They ordered other appliances and agreed to the terms which made my day become somewhat good.

5:00 am

For sure I'm not looking nice right now. Messy hair, dark circles below my eyes, pale lips. I'm sleepy but I remembered that I still haven't taken my early breakfast. I decided to go to a convenience store.

"Here it is, miss." I handed her the money before sitting at the chair near the counter while bringing my bread and coffee.

I blinked my eyes a few times, preventing myself from sleeping. A moment later, I felt someone appear at the counter as I leaned at the table and closed my eyes.

"What an annoying agent. She should have catered me better," the newcomer whispered to himself but it's enough for me to hear it. Maybe he had argued with someone.

"It's not my fault if he's asking for a delivery at 2 am." I unconsciously voiced out my thoughts. Meh, it's fine. No one knew about our arguement anyways and one more thing, there's no one near me except for the guy on my side.

"She's a call center agent so she should treat her caller better and obey the order since it'll be paid afterall." He pulled a chair and sat. I noticed that he bought a soda in can. This early?

My expression became a frown. "Because that caller was not on his right mind! How am I supposed to deliver it? Can he hear himself? How many times do I have to tell him that it's still dawn? What does he want me to do? I'll be the one to carry the heavy appliance?"

Really, really annoying! He can wait until morning then that's when we'll deliver his order.

"Exactly! She should bring it to my address. I need it," he insisted.

"What a dumb customer. I just said that the delivery is not available yet."

"It's an emergency." I lifted my head up. I can't endure arguing about a nonsense topic. Dumb!

"Weh? How can you say—"

"What the heck, miss? Why do you keep on answering? You're not the one I'm talking to."

"What the heck, mister? Why do you keep on talking back, too? You're also not the one I'm talking to." I arched my brow.

I sighed and rolled my eyes. The glaring guy beside me put me at an uncomfortable feeling and made me drink my coffee.

"What is this?!" My coffee tastes different! When I looked at the thing I'm holding, it's not a coffee but a soda! I deviated my sight ot the coffee cup that's already held by the guy.

I stomped my hand on the table and stood up. I checked myself first before walking out since the sun is up and I don't want them to see me in a not-so-good state.

I hate this day.